Customer Reviews
This is a beautiful wig, and I feel so beautiful wearing it! Margot was very responsive and worked diligently to make sure I got exactly what I wanted. The cap fits my head perfectly, the lace is invisible, and the knots are bleached just how I wanted them. I've been wanting to wear wigs more often but I never wanted to wear something that looked obviously fake, and that's why I love this wig. I can just throw this on with minimal effort and look like a princess. Thank you so much!
Excellent customer service & the wig is beautiful. It is so comfortable and the hair is so soft. The packaging was so nice and it came with a nylon cap, wig grip, and care card. The ONLY tiny thing is the color is not exactly as what is pictured but that is because it was dyed fresh and of course there will be some variance because it is done by hand. I still LOVE it and will look at buying more from this shop in the future. :) 100 stars! Already received a strangers complement too.
This is quite literally the most beautiful wig I've ever had- it look so real and it fits perfectly! I was nervous about spending so much on a wig but this hair really exceeded my expectations. Words cannot express how happy I am with this hair!
• Side note- I styled my own bangs, the wig came lightly curled with a cute middle part
Margot is so incredibly helpful. She helped me by ensuring this wig would be custom fitted. It fits perfectly (wigs never fit me). The hair is excellent quality, the hairline and lace look so natural. The colouring job is perfect, I had a custom order of off-black roots with smoky pink. The colouring was done beautifully. This is the best wig I've ever had, and I will be back again.
The wig is beautiful! It's the realest looking wig i've ever had. The color is beautiful, I am very happy with it!
Frequently Asked Questions
Wig Coven accepts returns and exchanges within 7 days of purchase, provided that the item is in its original condition.
To be eligible for return or exchange, the wig must be unworn, unwashed, and have the lace intact.
Please note that the return shipping cost will be deducted from your refund. There is no other restocking fees.
Please note that custom fitted and custom colored units are NOT eligible for return or exchange.
Custom color refers to situations where the buyer provides their own photos or design and requests a color match for the wig.
Custom fitting refers to cases where the buyer provides their own measurements, resulting in a made-to-order, non-standard cap.
All sales are final for custom color and custom fitting orders.
If you encounter any issues with your wig, please reach out to our support team, and we will make our best effort to address the problem.
However, any repairs required due to buyer errors, such as inaccurate measurements or a change of mind, will result in additional fees.
Yes, our pieces are glueless, meaning you do not need to glue or tape down your Wig Coven wig. Our fully glueless cap construction provides a secure fit without adhesive products. The adjustable straps ensure a customized fit, while the meticulously crafted hairline and sideburns stay put for a natural look. Enjoy the convenience and comfort of wearing your Wig Coven wig without the need for gluing or taping. However, if you choose to use adhesives, it is 100% safe to do so.
At Wig Coven, we take great care in providing you with the best guidance for maintaining your wig's longevity. Each Wig Coven product comes with a comprehensive care guide that offers detailed instructions on how to properly care for your wig. Additionally, we provide a list of recommended care products to ensure you have the right tools for maintaining your wig's beauty and quality. Please refer to the included care guide and recommended care products for specific instructions tailored to your Wig Coven product.